Data Recovery Software Product Support Channels

We believe in free one-on-one support by professionals. To us, every customer is a premium customer and deserves premium support.


We provide free email support, 24/7. Our software is made in the USA and native English speaking support staff will reply to your request usually within hours.

Live Chat

Live Chat

Usually available during weekdays. Chat to our support agents in a one-on-one chat session. Whether you have a pre-sales question, or need assistance — help is just a click away.

Social Media

Social Media

You can also contact us on Facebook, Twitter, Google+ or LinkedIn, with your pre-sales questions or general feedback. We would love to hear from you!

User Guide

Download an offline user manual of our main products.


Organized into different categories, select a category that you are interested in.


Frequently asked questions. Please take a look here if you have any questions about our software.

My Account

Every download and/or purchase of our products creates your special customer area.

Retrieve Activation

Click here to manage or retrieve your activation numbers.

Contact Support

Visit our Help Desk for 24/7 support,

Purchase Agreement

The terms, conditions and overall usage agreement governing your use of our products.

Security Policy

The security of your information, transactions, and money is the core of our business.

Privacy Statement

In order to insure your privacy we are providing this notice to explain our information collection practices.